Rates Arrears and Debt Recovery Services

We understand that local councils organisations face pressure to reduce rate arrears and other financial liabilities. We are able to focus on the specific local needs of our clients and their customer bases to actively reduce outstanding debt.

We offer a unique and proven debt collection model, built around engaging with customers to help them to find an affordable, flexible way of repaying outstanding balances.

Our debt recovery services include:

  • Arrears issues identification and debt collection strategies
  • Debt recovery management process in line with cash flow and community needs
  • Outstanding payment recovery
  • Development of future focused payment plans to break the debt cycle



Contact Centre Support

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Debt Recovery Services

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Business and Administration Support

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Digitisation and Records Management

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Contact us today to find out how we can support your council or organisation.